There’s no denying it: Healthcare systems have to optimize every single part of the patient experience while facing new pressures, staff shortages, increased external pressure, and a lack of resources. All while patient demands for a digital-first approach are increasing. In fact, 28% of patients leave their providers because of poor digital experiences.
A digital paradox has arrived—forcing organizations to deliver innovation with skeleton crews and shoestring budgets. It seems impossible. Yet Emory Healthcare, the most comprehensive academic health system in Georgia, is doing just that.
In this session, we will cover: